Company

In 2013, Tanya Biggers and Larry Biggers, Sr. had a vision - to architect a new approach to NEMT and paratransit services that would offer a dynamic, responsive network of entrepreneurs who could raise the bar on the industry’s standard of service.

Today, Big Star Transit cultivates a diverse network of Owner-Operators and Small Business Enterprises from our local communities and mentors them to become responsible, high-performance business owners. Through the heart & hard work of our Team Members, Operators, and client-partners, we’ve reinvented the passenger experience, while bringing a new standard of service, safety, and performance to the industry.

 

Our CORE VALUES

Entrepreneurship Spirit

We are visionary, proactive, and decisive. We use our minds and our voices to find new and efficient ways to drive business results. We work to inspire the entrepreneurship spirit in the Owner-Operators and Small Business Enterprises who contract with Big Star Transit.

Quality

Owner-Operators and Small Business Enterprises are our top priority. We keep them at the forefront of all decisions. We utilize resources, education, and technology to deliver industry leading quality services to our partners, who deliver industry leading service quality to the rider community, never losing sight of what is possible.

Collaboration

Our whole is greater than our parts. We are stronger together. We leverage our strengths and appreciate our Team and Partner Members for what they uniquely bring to the table. We exemplify a team attitude.

Safety

Safety is our foundation. All business decisions are made to ensure safety for Owner-Operators, Riders, and Clients. We will always honor industry leading safety and compliance standards.

Heart

We help strengthen the economic stability of our local communities by bringing access to business ownership, career advancement, and economic development. We believe communities prosper and become safer when given opportunities for financial, educational, and entrepreneurial growth. Our passion is inspiring entrepreneurs who reinvest where they live.

Diversity & Inclusion

We honor the uniqueness in every Operator, Team Member, and passenger. We know it takes everyone to create the Big Star experience, and we fiercely protect the diversity of our team.

At Big Star Transit, everyone feels valued and included.

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Our Leadership Team

Big Star’s leadership team brings together the foremost specialists in public transit, NEMT, paratransit, venture capital, compliance, diversity and inclusion, and more. When you contract with Big Star, you’re getting a professional team of industry experts that will lead the innovative advancement of our industry.

 

 

Developing The Entrepreneurial Spirit

The success of Big Star Transit has been built on one foundational principle: to develop a capable, can-do network of Owner-Operators and Small Business Enterprise partners who find purpose and joy in business ownership. After 20+ years in the industry, watching costs rise and service quality deteriorate, Tanya and Larry, Sr. saw a new possibility:

  • Educating every day drivers to become entrepreneurs and Owner-Operators
  • Providing the opportunity and resources Small Business Enterprises need to support contracts that would otherwise be inaccessible to them
  • Redistributing the economics in the industry to support the entrepreneurs we partner with, who reinvest back into their communities
  • Setting a new standard of service based on pride & integrity

Big Star is honored to be the starting point for thousands of first-time entrepreneurs. We offer a comprehensive suite of resources to support their independent business success.

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Our Heart is with Our Communities

We help strengthen the economic stability of our local communities by bringing access to business ownership, career advancement, and economic development. We believe communities prosper and become safer when given opportunities for financial, educational, and entrepreneurial growth. Our passion is raising entrepreneurs who reinvest where they live.

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